Welcome to the e-Institute. This unique global portal is designed to support self-motivated learners who want to get up to speed on the latest development trends, enhance their skills, and share knowledge through on-line learning communities.... Read More

FAQs
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Frequently Asked Questions (FAQs) 
Below you will find answers to some frequently asked questions.
 

 

How do I get information about courses delivered via the e-Institute?
How do I apply for a course?
I have applied for a course but still have not heard back?

 
 

Will I need to travel in order to participate in e-Learning courses?
I have been accepted into the course. How do I log in?
Do I have to login everyday at a specific time?
Will there be an examination at the end?
Will I have a tutor in the course?
Will I get a CD-ROM/DVD of course materials?
Are e-Institute courses academically credited?

 

What type of computer and Internet connection do I need to participate?
I have not received a confirmation e-mail from the LMS, so I am not able to login.
I forgot my username and/or password.
I have problems with accessing multimedia PowerPoint presentations and pdfs.
How long will I have access to the course online?


How do I get information about the courses delivered via the e-Institute?

The World Bank's e-Institute offers a wide range of courses in several thematic areas. The "Calendar" on e-Institute's portal homepage (http://wbi.worldbank.org/ei/CourseCalendarYear) offers course information, including a detailed description, objectives, and target audience as well as fees and other technical information. The calendar is regularly updated to include new offerings.


How do I apply for a course?

 
  Step 1: Identifying a course
Identify a course among the many course offerings posted on the calendar. You can browse the calendar by date or by theme or do a keyword search. When you see a course that interests you, you can click on the course title and get a more detailed description.
 
  Step 2: Applying for a course
Once you have selected a course, click on the "apply now" link to determine the course delivery date that suits you most. The link will direct you to an online application form that will open in your browser. After you fill out all the fields in the form, click on the "submit" button. Please be aware that this is only an application, you are not enrolled in the course yet. You will receive an automated confirmation that your application has been received. Please note that you will not receive log on information at this time.
 
  Step 3: Acceptance into a course and payments
In a few weeks, we will send you an email informing you of your application status (accepted, declined or waitlisted). If you have been selected, you will also, at that time, be given information on how to pay the course fee if applicable. Please make sure you remit the course fee by the deadline to ensure that you will get access to the course.
 
  Step 4: Logging into your course for the first time
On, or just before the first day of the course, you will receive log in instructions to access the course. Your first step is to go back to the homepage of the e-Institute. Click on "Enter Course" and you will be redirected to our learning management system Moodle.
 
 
Step 4a: Registration with Moodle
If it is your first time taking a WBI e-Learning course, you will need to create an account in the Moodle system. Click on the button that says "create new account". Fill in the form and submit it. Then check your email (including your spam or junk mail folder) for a message from the system that asks you to confirm your email address and account, and follow the directions in the email. (Moodle Tutorial)
 
Step 4b: Logging into the course for the first time
Once you have registered, look for the email you received with information on the start of your course and click on the link to the course. Enter the user id and password you created through the Moodle system. If your invitation package contained an enrollment key, please enter it now. This should take you to the course. All subsequent log-in efforts will only require entering your user id and password to access your course.

Please note that if you have taken a WBI e-Learning course before, you can skip the registration step and log on with the user id and password that you created when you logged on to the previous course.
 


I have applied for a course and still have not heard back?

You will get a message from us with details about a week after the application deadline.
 

Are e-Institute courses free or do I have to make arrangements for fees?

Currently all e-Institute courses are being offered free of charge.



Will I need to travel in order to participate in e-learning courses?

As this is a virtual course facilitated using on-line communications tools on the Internet, you will not need to travel to participate in e-Institute courses. Some courses are self-paced where all learning is self-directed and you can learn at your own pace and time. The majority of courses, however, are interactive with the benefits of expert feedback. The courses encourage interaction among peers from around the world in order to share advice, knowledge, and experiences. All interactions will occur online.

I have been accepted into the course. How do I log in?

After being accepted in the course you will receive an email with log in instructions. You can also come back to the e-Institute home page and click on "Enter Course". Follow the prompts on the screen to get to your course.

Do I have to login everyday at a specific time?

Not generally. Even if some activities have fixed deadlines in facilitated courses, most of these activities can be done at any time within the week and from any location. There might, however, be courses that offer real-time interactions via chats, webinars, and webcasts, etc. This will be clearly indicated in the course description so interested parties can determine their schedule availability before applying to a course. Check with the course director for details.

Will there be an examination at the end?

There is no examination per se. Most courses, however, have knowledge checks throughout the modules and at the end to allow learners to gauge whether they have understood the concepts and measure their learning gains. Examples of such knowledge checks include: quizzes, discussion questions, as well as end of course projects and action plans for which participants get feedback.
 
 

Will I have a tutor in the course?

One-on-one tutoring is not offered. Most facilitated courses, however, are virtually facilitated by leading experts in the field. These experts will initiate and moderate group discussions, facilitate peer learning and knowledge sharing among classmates, and provide feedback on individual assignments.

Will I get a CD-ROM/DVD of the course materials?

Many of the e-Institute courses have accompanying CD-ROMs to store high bandwidth content and multimedia. Please check with the course director. Also note that the CD-ROMs will only contain static content and not dynamic discussions, quizzes, or activities. If you want to save certain discussion posts, you will have do a manual copy and paste to your local drive.

Are e-Institute courses academically credited?

e-Institute courses are not academically credited. We will, however, send you a Certificate of Completion upon successful completion of course requirements.

What type of computer and Internet connection do I need to participate in an e-learning course?

Please check out the Technical Requirement  page.



I have not received a confirmation e-mail from the LMS, so I am not able to login.


Kindly check your spam folder for an e-mail from the "Moodle Administrator" See screen below to help retrieve the e-mail from spam folder and instructions to prevent future e-mail going to SPAM 

If you do not find the e-mail in the SPAM folder, please contact the course director. 
                                             

                                                                           
I forgot my username and/or password.

On the lower corner of the login screen find "Forgot your username and password?", and select the button "Yes, help me login". This will take you to a screen where you must enter either your Username or e-mail address. After you enter either one, you will receive a message with a link that you must follow to confirm a request for a new password. After clicking this link, you will receive a second message with your new password. If the problem persists, contact your course director.
                                                                                                                                                                     


                                                                           
I have problems with accessing some parts of the course (e.g., multimedia presentations and pdfs).

Many of the documents that are used in courses are formatted in Adobe Acrobat (.pdf). You need to download and install Acrobat Reader (free of cost). Many courses also have multimedia animations requiring Adobe Flash. Flash Player Plugin on your computer can also be downloaded for free.
                                                                           
                                                                           
How long will I have access to the course online?

Generally the course space online will be kept open for at least 4 weeks after the course completion date. Many courses also offer an accompanying CD-ROM so check with your course director for more information. Please note that the CD-ROMs will only contain the static content and not dynamic discussions or quizzes and exercises. If you want to save certain discussion posts, you will have do a manual copy and paste to your local drive.