Improving Governance and Social Accountability in Health Services Delivery in the MENA Region | World Bank Institute (WBI)

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Improving Governance and Social Accountability in Health Services Delivery in the MENA Region

Since the inception of the Initiative on Improving Governance and Social Accountability in Health Services Delivery in the MENA Region, progress has been made to facilitate dialogue between state and non-state actors. Enhanced dialogue between stakeholders has contributed towards increasing awareness, knowledge and understanding of governance and social accountability in health care services delivery. 

Capacity building continues to be provided to diverse stakeholders in these areas, including how multi-stakeholder processes can help to: (i) build consensus on key priorities and challenges; (ii) converge around a share vision; and (iii) work towards a collaborative process with mutually accountability to effect change. 

In May 2013, the Health Practice of the World Bank Institute facilitated a "technical expert" retreat in order to develop a framework to better address governance and social accountability in health services delivery. In this short video, the participants share their visions about the key challenges and priorities in Egypt’s healthcare services delivery system. They highlight the need to improve governance, transparency, and social accountability and to catalyze the participation of multi-stakeholder coalitions to help drive change.

Watch the video below.

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